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Features Health & Wellness Mission Health’s new health information exchange streamlines patient record access for medical providers

As medical records become increasingly available by electronic means, Mission Health has proactively addressed the need for a safe, secure and robust electronic health information exchange (HIE) platform to serve Western North Carolina. The new platform, Mission Health Connect, is an HIE that allows health care information to be shared electronically between physicians, hospitals and other providers who help manage the health of our regional population.

Mission Heath is developing an HIE that protects individual privacy while improving the quality of health care and controlling costs. Providers are able to quickly and securely access health records for patients. Rather than waste time by having office staff track down and fax records, Mission Health Connect provides fast access to a variety of records including medications, immunizations and other clinical documents from numerous participating sources. In saving time and costs, and avoiding duplicate tests and procedures, Mission Health Connect will help accomplish its BIG(GER) Aim of getting each patient to the desired outcome, first without harm, also without waste and with an exceptional experience for the patient and family.

“We are excited to announce this achievement toward the universal delivery of accurate health information at the point of care providing safer, more efficient and timely treatment for our patients,” said Sulaiman H. Sulaiman, Senior Vice President and Chief Information Officer for Mission Health. “This doesn’t represent a completion but rather the beginning of a process to give our providers and health system advanced tools to deliver the best possible care across the region. The HIE technology is designed with the capacity to serve Mission entities and independent hospitals and providers in Western North Carolina.”

“Having direct access to clinical information from the various sources within our community significantly improves our ability to make quicker and more informed treatment decisions,” said James Lowery, MD, Information Technology Physician Advisor for Mission Health. “As clinicians, our decisions are based on the information available, and those decisions directly impact a patient’s treatment in a very significant way.”

Though the HIE is a tool for providers to access medical records, Mission Health is also in the process of implementing a patient portal that will allow patients to access, view and manage their own medical records.

Mission Health Connect is available to Mission affiliated and non-Mission affiliated medical providers and health care organizations across Western North Carolina. By participating in Mission Health Connect, providers and organizations will receive real-time patient information at the point of care. The goal of this service is to help health care providers and physicians deliver safe and timely care within the community and elsewhere.

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