WestCare recognizes three staff members quarterly with the 212° Award for consistently outstanding job performance. Referring to the point at which water boils, the award was named 212° to honor those who are doing their jobs “at 212 degrees.”
Winners for the fall quarter included Becky Wilkes with Human Resources, Mike Gibson with Food and Nutrition Services, and Sarah Rish, RN with Harris Radiology. Winners are selected through a voting process by the ESP (Every Single Patient) Council, which is made up of staff representing all work areas in the organization.
Becky Wilkes was nominated by Donna Stephens, RN and administrator at Swain County Hospital who pointed out Wilkes’ consistent availability to staff, her quick response to questions, and her obvious commitment to excellence in her job every day.
Mike Gibson was nominated by Vicky Henson, a Food and Nutrition Services co-worker, for being a leading example to his co-workers, going out of his way to help others, and being a “rock” for staff in the department. “He helps everyone in the department; he is the go-to guy,” Henson said.
Sarah Rish, RN, who transferred to Harris Radiology from the Labor and Delivery unit, was nominated by her supervisor, Jacky Bradley, director of Radiology Services, who commended her initiative in obtaining a special certification which she knew she needed to obtain the new position.
“Not knowing if she was going to get the position, Sarah took it upon herself to find a class, pay for it herself, and obtain the certification,” Bradley said. “She got the position and hit the ground running, improving our nursing practices immediately and removing scheduling barriers which enabled us to do more invasive procedures. She is a consistent high performer.”
Staff may be nominated for the 212° Award by peers or supervisors at any time through a secret ballot system, with boxes for ballots located in multiple places on both the Harris and Swain campuses.
WestCare Health System was formed through a partnership of Harris Regional Hospital and Swain County Hospital in 1997 and serves Jackson, Swain, Macon and Graham counties with primary and subspecialty care, outpatient facilities and urgent care.