Harris Regional Hospital (HRH) has learned that a handful of patients in the community have received phone calls from an 866-area code requesting personal information to update HRH’s records. These calls are not being conducted by Harris Regional Hospital, or any representatives of the hospital.
Patients should not give any information if they receive this type of phone call.
In light of this situation, here are some important tips to avoid falling victim to phone scams:
- Harris Regional Hospital will never call a patient asking for personal information or to “update records”.
- If you are on the receiving end of a call from an individual or automated system claiming to be with a particular company, you should never share your social security number or financial information.
- These scams can also be conducted through text message. Harris Regional Hospital will never ask for any personal information via text message or send you a message asking you to click on a link.
- If you have an appointment or procedure scheduled and are unsure of the nature of a phone call you receive, hang up and call back the appropriate department of the hospital to ensure the caller’s identity.