Mission Health understands that listening to patients is the most reliable way to ensure that the Asheville, N.C.-based health system is delivering the best possible health care. To that end, Mission Health is launching the industry’s first online collaborative discussion, called The Mission Health Patient and Family Forum, for patients and families to share their ideas and help create solutions to ensure that health care in western North Carolina is the nation’s best.
“Our goal is to be the best health care system in the nation, and listening to our patients is a critical part of achieving that,” said Ronald A. Paulus, MD, President and CEO of Mission Health. “Our patients and families are the only reason that we exist, and we are continuously learning from them and other community members about how we can improve the way we deliver health care and our overall patient experience. The Mission Health Patient and Family Forum is another step toward achieving our BIG(GER) Aim: to get each patient to the desired outcome, first without harm, also without waste and with an exceptional experience for the patient and family.”