Last week, Macon County’s phone services experienced an interruption that caused some voicemails to not be retrievable by county departments. The problem has continued throughout the week but is expected to be corrected later this week.
According to Andy Muncey, the county’s IT Director, on the evening of Monday, Oct. 13, the telephone link between the Macon County Courthouse and the Macon County Detention Center and Human Services building faulted. Other data connections between the sites on the same fiber bundle remained active. The link fault caused interruption to services at other sites as well.
Throughout the events, there were no interruptions to 911 or dispatch services.