Need help, but don’t know where to turn? Now thanks to a joint effort between the Duke Energy Foundation and the county commissioners in Cherokee, Clay, Graham, Jackson, Macon and Swain counties, there is a simple place to turn to get answers. Call NC 2-1-1. The 2-1-1 service is operated by the United Way of North Carolina and is available from any cell phone or land line in Western North Carolina.
2-1-1 is available 24 hours a day, seven days a week. The call is free and the information you provide is confidential. Any language you speak can be translated. By dialing this simple number, you can speak to a referral specialist who will help you find services such as food, housing, utility assistance, counseling, health care, child care, senior services, and volunteer opportunities.