Thursday, 31 October 2013
Attorney General Roy Cooper has filed suit against an alarm system company that made illegal robocalls to numbers listed on the Do Not Call Registry. The case comes 10 years after the Registry first began protecting consumers from unwanted telemarketing calls.
Do Not Call complaints were the top source of consumer complaints to Cooper’s office last year, especially robocalls, which are automatically dialed, pre-recorded telemarketing calls. 6,126 consumers filed Do Not Call complaints with Cooper’s office in 2012, mostly about robocalls. So far in 2013, consumers have filed nearly 3,200 Do Not Call complaints with Cooper’s office and approximately 75 percent of those complaints were about robocalls.
Cooper has filed suit against ISI Alarms NC, Inc. and owner William Jason Waller of Iredell County, seeking civil penalties for illegal robocalls the company made to North Carolina consumers. ISI Alarms is no longer operating but Cooper wants to make sure it pays for violating telemarketing laws. State law allows penalties of up to $5,000 per Do Not Call violation.