Pat Betancourt touts communication and work ethic.
Patrick Betancourt, the new director of the Macon County Department of Social Services (DSS), moved here from Union County where he was the Social Work Program Administrator.
“I’ve been working in DSS now for a little over 20 years, so Union’s just a little bit bigger county, but other than that, all pretty familiar,” said Betancourt.
“One of the things I can speak to that is completely different here in Macon County from anywhere else I’ve ever worked is, probably the most positive thing that we have is, on a regular basis, our Mental Health providers will come together in the same room with our Child Welfare workers and we’ll staff cases ... it was pretty amazing the first time I saw this take place at one of these meetings where, quite literally what happened was, one of the mental health providers said, ‘We can’t pick this particular child up for this particular service but we know that that service need is there, can somebody else pick them up?’ and the next provider just seamlessly said, ‘Yup, we got ‘em, we’ll check in with the family or we’ll do whatever needs to be done.’ I have to say that’s unique to Macon County, or to this region,” said Betancourt. “It’s not something I’ve experienced anywhere else. I think that ongoing communication, those ongoing staff meetings, really set us up for a place where we’re that much more successful with child welfare.”