Like many North Carolinians, I come from a strong military family. My father-in-law was a two-star Marine General. My father and brother served in the Navy, and my husband, Chip, is a Vietnam veteran. I also have two nephews on active duty.
As our servicemembers become veterans—who we honor this Veterans Day, and everyday—we must ensure they receive the benefits they’ve worked so hard to earn. That’s why I was stunned when I discovered that more than 7,000 veterans waited at least a year for the Winston-Salem Regional VA office to process their disability claims; worse yet, some waited as long as two years.
To address these unacceptable delays, I called on VA Secretary Eric Shinseki to act. Specifically, I urged him to send a senior official from VA headquarters to the Winston-Salem office to outline a plan to clear the backlog once and for all. In response to this request, he sent Undersecretary for Benefits Allison Hickey and hired 25 new employees for the Winston-Salem Regional Office.